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Support Engineer
Blue Yonder
Posted
4 weeks ago

Bengaluru East, Karnataka, India

Onsite

INR 60K

Junior Level

Full Time

Job Categories

Support Engineering IT Technology Service

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Sema Summary

Blue Yonder is seeking a Support Engineer to join their team in Bengaluru East, Karnataka. The role involves assisting in troubleshooting and providing technical support for various software solutions. Candidates should have a foundational understanding of relevant technologies and tools necessary for providing effective support. This is a full-time position ideal for those starting their careers in technical support.

About Company

Blue Yonder is a technology company that specializes in providing end-to-end supply chain solutions for businesses worldwide.

Core Requirements

Bachelor's degree in IT or related field
Basic knowledge of PL/SQL
Understanding of software support principles
Problem-solving skills
Ability to work in a team environment

Responsibilities

Provide technical support to clients
Diagnose and troubleshoot software issues
Assist in software installation and configuration
Collaborate with development teams
Document support tasks and resolutions
Train users on software functionalities
Maintain knowledge of industry trends

Must Have skills

PL/SQLTechnical SupportProblem SolvingCommunicationTeamwork

Nice To Have Skills

Customer ServiceDatabase ManagementSoftware InstallationTroubleshootingDocumentation

Tools Knowledge Requried

PL/SQLSupport PlatformsCollaboration Tools

Job Keywords

Support EngineerTechnical SupportPL/SQLTroubleshootingCustomer Service

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