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Support Engineer
Hewlett Packard Enterprise
Posted
3 weeks ago

Bangalore Urban, Karnataka, India

Onsite

INR 50K

Full Time

Job Categories

Support Engineering IT Technical Service

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Sema Summary

The Support Engineer position at Hewlett Packard Enterprise involves assisting clients with technical issues and ensuring satisfactory resolution. Candidates will need to demonstrate strong problem-solving skills and a good understanding of technical systems. The role is based on-site in Bangalore Urban, Karnataka, India, and is offered as a full-time position. While specific experience levels are not mentioned, relevant background in technology and support would be beneficial.

About Company

Hewlett Packard Enterprise is a global technology company focused on providing innovative solutions in IT and networking sectors.

Core Requirements

Bachelor's degree in IT or relevant field
Experience in technical support
Strong problem-solving skills
Ability to communicate effectively
Familiarity with IT service management

Responsibilities

Provide technical support to clients
Troubleshoot hardware and software issues
Maintain customer satisfaction
Collaborate with cross-functional teams
Document support processes and solutions
Assist in the implementation of IT solutions
Monitor system performance and escalate issues as needed

Must Have skills

Technical troubleshootingCustomer serviceCommunication skillsProblem-solvingIT knowledge

Nice To Have Skills

Networking conceptsSoftware installationRemote supportDocumentation skillsProject management

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