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PIB Group

Support Associate

PIB Group

Posted

3 weeks ago

Greater Vadodara Area

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Support Associate role at PIB Group involves providing essential assistance to customers in a full-time capacity. The position requires effective communication skills and the ability to manage inquiries while maintaining a positive customer experience. Candidates are expected to handle various operational tasks efficiently. This role is suitable for junior-level professionals eager to grow in the customer support field, based in the Greater Vadodara Area.

About Company

PIB Group is a dynamic organization focused on providing quality services and support to enhance customer satisfaction.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Problem-solving skills
  • Team collaboration
  • Basic computer knowledge

Responsibilities

  • Assist customers with inquiries
  • Manage support tickets
  • Provide information about services
  • Coordinate with other departments
  • Document issues and resolutions
  • Maintain a positive attitude
  • Follow up on customer feedback

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceBasic IT skills

Nice To Have Skills

MultilingualTime managementAdaptability

Job Keywords

Customer SupportOperationsAssistanceServiceCommunication

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