
Support Associate
PIB Group
Posted
3 weeks ago
Greater Vadodara Area
Onsite
INR 30K
Junior Level
Full Time

Sema Summary
The Support Associate role at PIB Group involves providing essential assistance to customers in a full-time capacity. The position requires effective communication skills and the ability to manage inquiries while maintaining a positive customer experience. Candidates are expected to handle various operational tasks efficiently. This role is suitable for junior-level professionals eager to grow in the customer support field, based in the Greater Vadodara Area.
About Company
PIB Group is a dynamic organization focused on providing quality services and support to enhance customer satisfaction.
Core Requirements
- Strong communication skills
- Customer service experience
- Problem-solving skills
- Team collaboration
- Basic computer knowledge
Responsibilities
- Assist customers with inquiries
- Manage support tickets
- Provide information about services
- Coordinate with other departments
- Document issues and resolutions
- Maintain a positive attitude
- Follow up on customer feedback
Must Have skills
Nice To Have Skills
Job Keywords
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