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Playtopia

Store Supervisor

Playtopia

Posted

3 weeks ago

Cikarang Selatan, West Java, Indonesia

Onsite

IDR 7M

Junior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Store Supervisor at Playtopia, you'll oversee operations to ensure compliance with company SOPs and lead a team of crew members. Responsibilities include managing shifts, resolving customer service issues, and preparing daily sales reports. The role requires at least a D3/S1 degree, proficiency in Microsoft Office, and a minimum of one year in a retail leadership position. Candidates should be proactive, hardworking, and ready to work shifts and on holidays.

About Company

Playtopia is a retail company focused on providing engaging experiences to customers, emphasizing team leadership and operational excellence.

Core Requirements

  • Bachelor's degree or D3 in any field
  • Leadership experience in retail or hospitality
  • Proficiency in Microsoft Office
  • Strong problem-solving skills
  • Willingness to work shifts and holidays

Responsibilities

  • Ensure outlet operations align with company SOPs
  • Lead and organize work systems for all crew members
  • Schedule shifts for crew and cashier staff
  • Quickly resolve issues faced by staff during customer interactions
  • Prepare daily sales reports
  • Manage attendance records of crew and cashiers
  • Facilitate a comfortable customer service experience

Must Have skills

Microsoft OfficeLeadershipTeam managementProblem-solvingCustomer service

Nice To Have Skills

Retail experienceHospitality knowledgeInitiativeProactivenessResponsibility

Job Keywords

Store SupervisorRetail ManagementCustomer ServiceLeadershipOperations

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