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foodpanda

Specialist, O2C

foodpanda

Posted

2 days ago

Taguig, National Capital Region, Philippines

Onsite

PHP 30K

Junior Level

Full Time

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Skills

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Industry

Sema

Sema Summary

As an O2C Specialist at foodpanda, you will be responsible for managing customer orders and ensuring smooth delivery processes. This role requires interaction with clients to address any service-related queries and operational issues. The ideal candidate should have relevant experience in customer service or operations support. Located in Taguig, National Capital Region, this is a full-time position suitable for junior professionals. Although no specific benefits are listed, foodpanda is known for fostering a dynamic work environment.

About Company

foodpanda is a leading online food ordering and delivery service, connecting customers with local restaurants and offering a seamless dining experience.

Core Requirements

  • Bachelor's degree preferred
  • Experience in customer service
  • Knowledge of order management
  • Strong communication skills
  • Ability to work in a fast-paced environment

Responsibilities

  • Manage customer orders efficiently
  • Resolve service-related issues
  • Coordinate with delivery teams
  • Update customer records
  • Support operations in daily tasks
  • Ensure high levels of customer satisfaction
  • Assist in process improvements

Must Have skills

Customer serviceOrder managementCommunicationProblem-solvingTime management

Nice To Have Skills

Experience in logisticsTeam collaborationAdaptabilityData entry skillsBasic analytical skills

Job Keywords

customer serviceoperationsorder managementdeliverysupport

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