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Solutions Specialist
Semesteria
Posted
3 weeks ago

Bengaluru, Karnataka, India

Remote

INR 60K

Full Time

Job Categories

Support Consulting Sales Technology Remote

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Sema Summary

The Solutions Specialist role involves supporting clients with their technical needs, ensuring effective utilization of solutions offered. Candidates should be adept in client interaction and resolution of technical inquiries. This position requires a proactive attitude, strong problem-solving skills, and a commitment to customer satisfaction. The role is based in Bengaluru but allows for remote work flexibility. The expected salary reflects standard compensation for similar positions in India.

About Company

Semesteria is a dynamic company focused on providing innovative solutions across various sectors, emphasizing customer success and cutting-edge technology.

Core Requirements

Bachelor's degree
Customer service experience
Technical troubleshooting skills
Communication skills
Problem-solving abilities

Responsibilities

Assist clients with technical inquiries
Provide tailored solutions to customer issues
Collaborate with sales teams for product demos
Maintain detailed records of customer interactions
Conduct product training sessions for clients
Gather feedback to improve services
Monitor customer satisfaction levels

Must Have skills

Technical skillsCommunication skillsCustomer serviceProblem-solvingInterpersonal skills

Nice To Have Skills

Sales experienceProject managementCollaborationTime managementAdaptability

Job Keywords

Solution supportClient interactionTechnical assistanceProblem resolutionRemote work

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