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Solutions Engineer
BeyondTrust
Posted
4 weeks ago

Philippines

Remote

PHP 60K

Full Time

Job Categories

Engineering IT Support Remote Sales

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Sema Summary

BeyondTrust is looking for a Solutions Engineer to join their team remotely in the Philippines. This role will involve providing technical support and assistance to customers and sales teams. Ideal candidates should have a solid understanding of software solutions and excellent communication skills. The position is full-time and offers a competitive salary in the local currency. Applicants are encouraged to apply as the role has already garnered interest from numerous candidates.

About Company

BeyondTrust is a leading provider of secure remote access solutions and privileged access management. Their mission is to manage and secure services on network-connected devices.

Core Requirements

Bachelor's degree in a related field
Strong communication skills
Problem-solving abilities
Technical knowledge in software solutions
Customer service experience

Responsibilities

Provide technical support to customers
Assist sales teams with product demonstrations
Troubleshoot software issues
Collaborate with engineering teams for solutions
Conduct training sessions for users
Gather feedback from clients for product improvement
Document customer interactions and solutions

Must Have skills

CommunicationTechnical SupportProblem-SolvingSoftware KnowledgeCustomer Service

Nice To Have Skills

Project ManagementSales SkillsProgramming

Tools Knowledge Requried

CRM SoftwareTicketing SystemRemote Access Tools

Job Keywords

Solutions EngineerTechnical SupportRemote WorkCustomer SolutionsSoftware Engineering

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