Service Specialist
dormakaba
Posted
2 weeks ago
Singapore, Singapore
Onsite
SGD 4K
Junior Level
Full Time
Sema Summary
The Service Specialist role at dormakaba involves providing customer support and technical assistance related to their products. This position requires excellent communication skills and a commitment to customer satisfaction. Candidates are expected to have some experience in customer service, preferably in a technical capacity. Being located in Singapore, this full-time position offers an opportunity to engage with a diverse clientele.
About Company
dormakaba is a global provider of secure access solutions and systems. They specialize in locks, doors, and security systems for various industries.
Core Requirements
- Customer service experience
- Technical knowledge of products
- Communication skills
- Problem-solving abilities
- High school diploma or equivalent
Responsibilities
- Assist customers with inquiries
- Provide product information
- Resolve technical issues
- Document customer interactions
- Coordinate with technical teams
- Ensure customer satisfaction
- Prepare service reports
Must Have skills
Nice To Have Skills
Job Keywords
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