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TikTok

Service Program Manager

TikTok

Posted

last month

Singapore, Singapore

Onsite

SGD 5K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Global Service Program Manager role at TikTok involves leading cross-functional teams to drive strategic initiatives. This position is ideal for recent graduates looking to develop their skills in a dynamic e-commerce environment.

About Company

TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to users worldwide.

Core Requirements

  • Final year student or recent graduate in Business, Statistics, or Economics
  • Strong analytical skills
  • Attention to detail
  • Passion for customer service
  • Relevant coursework in data analysis or market research

Responsibilities

  • Manage projects from design to delivery
  • Coordinate communication across functions
  • Track project progress and metrics
  • Conduct meetings and maintain transparency
  • Collaborate with stakeholders to address risks
  • Challenge existing processes and explore solutions
  • Support senior leadership in cross-functional engagement

Must Have skills

Project managementData analysisCustomer experienceProblem-solvingCommunication

Job Keywords

Project ManagementE-commerceCustomer ServiceData AnalysisCross-functional Collaboration

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