Service Operations Engineer
UST
Posted
2 weeks ago
Bangkok City, Thailand
Onsite
THB 50K
Mid Level
Full Time
Sema Summary
The Service Operations Engineer role at UST involves managing service operations within a full-time capacity. Candidates should expect to have mid-level responsibilities, focusing on technical support and operational efficiency. The position is located in Bangkok City and does not allow for remote work. With a competitive salary of THB 50,000 per month, this role overlooks vital service processes and requires a robust technical background.
About Company
UST is a technology services company committed to transforming businesses and accelerating innovation. They focus on driving growth and user engagement through modern technology solutions.
Core Requirements
- Bachelor's degree in IT or related field
- 3+ years of experience in service operations
- Proficiency in IT service management
- Experience with incident and problem management
- Strong analytical and troubleshooting skills
Responsibilities
- Manage day-to-day service operations
- Ensure compliance with service level agreements
- Monitor system performance and reliability
- Collaborate with cross-functional teams
- Diagnose and resolve technical issues
- Document and report operational processes
- Participate in continuous improvement initiatives
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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