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Semesteria

Service Operation Executive

Semesteria

Posted

2 weeks ago

Bengaluru East, Karnataka, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Operation Executive role focuses on managing service operations efficiently. The candidate will be responsible for handling customer inquiries and ensuring service quality. A junior level position that requires excellent communication and problem-solving skills. Located in Bengaluru East, Karnataka, this role offers a full-time opportunity with a salary of approximately INR30000 per month. Candidates should be responsive and proactive in managing service-related tasks.

About Company

Semesteria focuses on providing exceptional service solutions to its clients, aiming to enhance operational efficiency and customer satisfaction.

Core Requirements

  • Bachelor's degree in related field
  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Familiarity with service operations

Responsibilities

  • Manage customer inquiries
  • Ensure service quality
  • Support operational processes
  • Collaborate with team members
  • Maintain service documentation
  • Assist in service improvement initiatives
  • Provide insights for operational efficiency

Must Have skills

CommunicationProblem-solvingTime managementCollaborationCustomer service

Nice To Have Skills

Process improvementAnalytical skillsAttention to detailAdaptabilityOrganizational skills

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeHelpdesk Tools

Job Keywords

operationscustomer servicesupportmanagementadministration

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