Service Officer
RCBC
Posted
last month
Sorsogon City, Bicol Region, Philippines
Onsite
PHP 40K
Junior Level
Full Time
Sema Summary
The Service Officer ensures compliance with banking policies and delivers exceptional customer service. This role involves managing branch operations while focusing on cash levels and reducing risks.
About Company
Rizal Commercial Banking Corporation (RCBC) is one of the largest private domestic banks in the Philippines, providing a wide range of financial services and innovative solutions.
Core Requirements
- Bachelor's degree in business or related field
- Knowledge of banking policies and procedures
- Experience in customer service
- Ability to manage risk
- Strong organizational skills
Responsibilities
- Ensure compliance with internal policies and regulations.
- Support branch operations and objective achievement.
- Manage vault and ATM cash levels.
- Analyze service-related tasks for improvements.
- Coach service associates on standards and expectations.
- Deliver excellent customer service.
- Maintain productivity within set guidelines.
Must Have skills
Job Keywords
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