Service Officer
RCBC
Posted
last month
Mariveles, Central Luzon
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Service Officer ensures compliance with banking policies and delivers excellent customer service. This role supports branch operations and contributes to achieving business goals.
About Company
Rizal Commercial Banking Corporation (RCBC) is a major private bank in the Philippines, known for its extensive branch network and diverse financial services.
Core Requirements
- Bachelor's degree in business or related field
- Knowledge of bank policies and procedures
- Experience in a customer service role
- Sales or marketing experience is a plus
- Strong organizational skills
Responsibilities
- Manage branch operations and ensure compliance
- Support the Service Manager in daily tasks
- Analyze service tasks to increase revenue
- Identify and mitigate risks in operations
- Provide excellent customer service
- Coaching and mentoring of Service Associates
- Ensure productivity aligns with company standards
Must Have skills
Job Keywords
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