Service Officer
RCBC
Posted
3 weeks ago
Makati, National Capital Region
Onsite
PHP 30K
Full Time
Sema Summary
The Service Officer role at RCBC involves providing exceptional customer service and support to clients in banking operations. Candidates should be adept in handling inquiries, solving issues, and facilitating transactions while maintaining a professional demeanor. The position is based on-site in Makati and is full-time. While specific experience levels are not mentioned, familiarity with banking processes would be beneficial. Salary is estimated to be around PHP30,000 per month.
About Company
RCBC is a banking institution in the Philippines that provides various financial services, including personal and business banking solutions. Committed to customer satisfaction, RCBC works to enhance the client experience through dedicated service and innovative solutions.
Core Requirements
- Bachelor's degree in finance or related field
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Knowledge of banking regulations
Responsibilities
- Assist customers with their banking needs
- Handle inquiries and resolve complaints
- Process transactions accurately
- Maintain records of customer interactions
- Collaborate with team members for effective service
- Prepare reports on customer feedback
- Stay updated with banking products and services
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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