Service Officer
RCBC
Posted
last month
Daet, Bicol Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Service Officer ensures compliance with bank policies and offers excellent customer service. This role supports branch operations and manages service-related initiatives.
About Company
RCBC is one of the largest private banks in the Philippines, providing a range of financial services and maintaining a strong presence with numerous branches and ATMs.
Core Requirements
- Bachelor's degree in business or related field
- Knowledge of banking regulations
- Experience in customer service
- Strong organizational skills
- Ability to work under pressure
Responsibilities
- Support the Service Manager in branch operations
- Ensure compliance with internal policies
- Analyze service tasks to increase revenue
- Manage risk to eliminate errors and losses
- Deliver excellent service for client satisfaction
- Oversee productivity within guidelines
- Coach and mentor Service Associates
Must Have skills
Job Keywords
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