Service Manager
RCBC
Posted
3 weeks ago
Lala, Northern Mindanao, Philippines
Onsite
PHP 50K
Full Time
Sema Summary
The Service Manager position at RCBC requires overseeing service operations and ensuring customer satisfaction. The role involves managing staff, addressing customer inquiries, and improving service efficiency. Candidates should have a strong background in management and customer service. This position is based in Lala, Northern Mindanao, offering full-time employment. Salary is competitive, with essential duties focused on maintaining high service standards.
About Company
RCBC is a leading financial institution in the Philippines, committed to providing quality banking solutions to its clients. The company focuses on customer service excellence and a supportive work environment.
Core Requirements
- Bachelor's degree in Management or related field
- Strong communication skills
- Experience in customer service
- Ability to lead and manage teams
- Problem-solving skills
Responsibilities
- Oversee service operations
- Manage and train staff
- Address customer inquiries and issues
- Ensure compliance with service standards
- Monitor service performance metrics
- Implement service improvement initiatives
- Collaborate with other departments
Must Have skills
Nice To Have Skills
Job Keywords
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