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Green Portfolio

Service Manager

Green Portfolio

Posted

3 weeks ago

Gurugram, Haryana

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Manager role at Green Portfolio involves overseeing service operations in Gurugram, India. The position requires effective leadership and management skills to ensure high customer satisfaction and operational efficiency. Ideal candidates should have experience in service management and a strong understanding of customer service principles. This full-time opportunity offers a competitive salary and entails working on-site.

About Company

Green Portfolio specializes in service management solutions, providing top-notch support to ensure customer satisfaction and operational excellence.

Core Requirements

  • Bachelor's degree
  • 3+ years in service management
  • Strong communication skills
  • Leadership experience
  • Customer service expertise

Responsibilities

  • Manage daily service operations
  • Lead and train service team members
  • Develop strategies for customer satisfaction
  • Monitor service performance metrics
  • Budget management for service department
  • Collaborate with cross-functional teams
  • Ensure compliance with service standards

Must Have skills

LeadershipCustomer serviceCommunicationTeam managementProblem-solving

Nice To Have Skills

Project managementData analysisCRM softwareNegotiationCoaching

Tools Knowledge Requried

CRM softwareProject management toolsData analysis software

Job Keywords

Service ManagementCustomer SupportOperations ManagementLeadershipTeam Building

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