Service Manager
SOFAR
Posted
last month
Delhi, India
Onsite
INR 350K
Mid Level
Full Time
Sema Summary
The Service Manager will oversee after sales service support and ensure customer satisfaction in the renewable energy sector. The role requires extensive experience and knowledge in Power products and excellent communication skills.
About Company
SOFAR is a prominent manufacturer in the solar energy sector, specializing in inverters and energy storage solutions with a global presence.
Core Requirements
- B.E. in Electrical or Electronics
- Minimum 6-8 years experience in after sales support
- Knowledge of UPS, inverters, and solar batteries
- Excellent communication skills
- Team handling and mentoring capabilities
Responsibilities
- Provide after sales service support to customers
- Handle customer queries and resolve issues
- Manage service inventory and spares requirements
- Coordinate with departments for service timelines
- Support data management and back-end operations
- Collect and analyze competitor information
- Maintain service records and reports
Must Have skills
Job Keywords
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