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Tata Consultancy Services

Service Manager

Tata Consultancy Services

Posted

3 weeks ago

Chennai, Tamil Nadu

Onsite

INR 60K

Full Time

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Sema Summary

The Service Manager role at Tata Consultancy Services involves overseeing service operations in Chennai, Tamil Nadu. The position requires an aptitude for managing client services, enhancing operational efficiency, and ensuring high-quality service delivery. Candidates are expected to demonstrate leadership abilities and possess strong problem-solving skills. Although specific experience levels are not mentioned, candidates should ideally have relevant backgrounds in IT service management and operations. The role is full-time and requires collaboration within the team.

About Company

Tata Consultancy Services (TCS) is a leading IT services, consulting and business solutions organization, dedicated to helping clients achieve their business goals through innovative technology solutions.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in service management
  • Strong leadership skills
  • Excellent communication abilities
  • Problem-solving aptitude

Responsibilities

  • Manage service operations and teams
  • Ensure high-quality service delivery
  • Collaborate with stakeholders
  • Enhance operational efficiency
  • Address client concerns and issues
  • Develop service management strategies
  • Monitor performance metrics

Must Have skills

LeadershipProblem-solvingCommunicationClient managementOperational planning

Nice To Have Skills

Project managementAnalytical thinkingConflict resolution

Job Keywords

Service ManagementOperationsClient ServicesLeadershipIT

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