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RCBC

Service Manager

RCBC

Posted

3 weeks ago

Binãn, Calabarzon, Philippines

Onsite

PHP 30K

Full Time

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Sema

Sema Summary

The Service Manager role at RCBC involves overseeing service operations in the banking sector. While specific responsibilities are not detailed, candidates will typically manage customer service teams, improve service processes, and ensure customer satisfaction. The position is full-time and located on-site in Binãn, Calabarzon, Philippines. A competitive salary is offered, estimated around PHP30,000 per month. This position is ideal for individuals with a strong background in management and customer service.

About Company

RCBC operates in the banking industry, providing various financial services in the Philippines.

Core Requirements

  • Bachelor's degree in Business or related field
  • Strong leadership skills
  • Experience in customer service management
  • Ability to optimize service operations
  • Excellent communication skills

Responsibilities

  • Oversee service operations
  • Manage customer service teams
  • Improve service processes
  • Ensure customer satisfaction
  • Develop training programs for staff
  • Implement service strategies
  • Track service metrics and performance

Must Have skills

LeadershipCustomer serviceCommunicationProblem-solvingOperational management

Nice To Have Skills

Financial knowledgeTeam buildingProcess optimizationStrategic planningConflict resolution

Job Keywords

Service ManagerCustomer ServiceManagementBankingOperations

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