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MPee Kitchenette Private Limited

Service Manager

MPee Kitchenette Private Limited

Posted

3 weeks ago

Bengaluru

Onsite

INR 50K

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

The Service Manager for MPee Kitchenette Private Limited will oversee after-sales and technical support operations in Bengaluru. Responsibilities include managing customer service teams, ensuring product satisfaction, and resolving technical issues. Candidates should possess strong leadership skills and have an understanding of technical support processes. The role is full-time and offers an opportunity to lead a dynamic team in an engaging work environment.

About Company

MPee Kitchenette Private Limited specializes in providing innovative kitchen solutions and support services.

Core Requirements

  • Bachelor's degree in a related field
  • Experience in customer service management
  • Technical troubleshooting skills
  • Strong communication abilities
  • Ability to lead a team

Responsibilities

  • Oversee after-sales service operations
  • Manage customer support teams
  • Resolve technical issues efficiently
  • Ensure customer satisfaction
  • Develop service procedures
  • Conduct training for staff
  • Monitor performance metrics

Must Have skills

Customer serviceTechnical supportLeadershipCommunicationProblem-solving

Nice To Have Skills

Project managementData analysisCRM softwareConflict resolutionTeam building

Tools Knowledge Requried

CRM softwareSupport ticketing systemsCommunication toolsData analysis toolsMicrosoft Office

Job Keywords

Service ManagementTechnical SupportCustomer SatisfactionLeadershipProblem-Solving

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