Service Incharge
Continental Trading Enterprises Pvt. Ltd.
Posted
2 days ago
Kathmandu
Onsite
NPR 50K
Mid Level
Contract
Sema Summary
The Service Incharge at Continental Trading Enterprises Pvt. Ltd. will oversee dealer service operations for Kia vehicles in Kathmandu. The role requires a mid-level professional with experience in the automotive industry, specifically in managing service centers. Responsibilities include handling customer queries, ensuring timely service delivery, and maintaining service quality standards. The ideal candidate should possess excellent communication skills and a proactive approach. The position is contract-based.
About Company
Continental Trading Enterprises Pvt. Ltd. is an automotive service company focused on providing quality services to Kia vehicle owners in Nepal.
Core Requirements
- Bachelor's degree in engineering or relevant field.
- Experience in automotive service management.
- Strong communication skills.
- Ability to manage a team.
- Customer service experience.
Responsibilities
- Manage daily service operations.
- Oversee customer service interactions.
- Ensure timely completion of services.
- Train and manage service staff.
- Maintain service quality standards.
- Handle customer complaints effectively.
- Report on service performance metrics.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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