Service Executive
UOB
Posted
2 weeks ago
Pontianak, West Kalimantan, Indonesia
Remote
IDR 6M
Junior Level
Full Time
Sema Summary
As a Service Executive at UOB, you will be responsible for providing exceptional customer service to clients in the Sumatera Area. The role requires strong communication skills, attention to detail, and a customer-centric approach. This is a full-time position based in Pontianak, West Kalimantan, Indonesia, offering a hybrid work environment. Ideal candidates should have relevant skills in customer support and a friendly demeanor.
About Company
UOB is a leading bank in Asia, dedicated to empowering customers with innovative banking solutions and personalized services.
Core Requirements
- Bachelor's degree in any field
- Strong verbal and written communication skills
- Customer service experience
- Ability to work in a team
- Problem-solving skills
Responsibilities
- Assist customers with inquiries
- Provide information about products and services
- Resolve customer issues promptly
- Manage client accounts effectively
- Collaborate with team members to enhance customer experience
- Maintain accurate customer records
- Conduct follow-ups with clients
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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