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ThaiSoftware Enterprise Co., Ltd.

Service Engineer

ThaiSoftware Enterprise Co., Ltd.

Posted

3 weeks ago

Thanyaburi district, Pathum Thani, Thailand

Onsite

THB 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Service Engineer at ThaiSoftware Enterprise, you will be responsible for providing technical support and maintenance services to clients. This role requires strong problem-solving skills and the ability to work on-site at client locations in Thanyaburi district. Ideal candidates will have experience in a similar function and a solid understanding of technical systems. Responsibilities will include troubleshooting, client consultations, and ensuring high satisfaction levels.

About Company

ThaiSoftware Enterprise Co., Ltd. is a technology-focused company specializing in software and IT solutions. Committed to excellence, the firm seeks professionals who are eager to contribute to innovative service solutions in the industry.

Core Requirements

  • Bachelor's degree in Engineering or related field
  • Relevant technical certifications
  • Proven experience in technical support
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Provide on-site technical support.
  • Troubleshoot hardware and software issues.
  • Install and configure systems and software.
  • Conduct routine maintenance and inspections.
  • Collaborate with team members for effective service delivery.
  • Educate clients on system usage and best practices.
  • Document service activities and client interactions.

Must Have skills

Technical supportProblem-solvingCommunicationClient managementSystem installation

Nice To Have Skills

Project managementSoftware developmentData analysisNetworking knowledgeCustomer service

Tools Knowledge Requried

CRM softwareDiagnostic toolsRemote support softwareMicrosoft OfficeCommunication platforms

Job Keywords

Service EngineerTechnical SupportClient ConsultationMaintenanceTroubleshooting

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