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Service Engineer
NXP Semiconductors
Posted
2 weeks ago

Bangkok, Bangkok City, Thailand

Remote

THB 50K

Junior Level

Full Time

Job Categories

Engineering Technology Service Support Hybrid

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Sema Summary

NXP Semiconductors is looking for a Service Engineer to join their hybrid team in Bangkok. This role requires a junior-level candidate who can assist with technical support and customer service related to semiconductor products. Key responsibilities will include troubleshooting and resolving customer issues, providing technical guidance, and ensuring customer satisfaction. The position offers a competitive salary and the opportunity to work with advanced technologies in the semiconductor industry.

About Company

NXP Semiconductors is a global leader in secure connectivity solutions for embedded applications, delivering innovative semiconductor products.

Core Requirements

Bachelor's degree in Engineering
Strong problem-solving skills
Customer service experience
Familiarity with semiconductor technology
Ability to work in a hybrid environment

Responsibilities

Troubleshoot customer issues with semiconductor products.
Provide technical support to clients.
Resolve service tickets efficiently.
Document service interactions.
Collaborate with design and engineering teams.
Ensure customer satisfaction with technical solutions.
Stay updated on new products and technologies.

Must Have skills

Technical supportCustomer serviceProblem-solvingCommunicationEngineering principles

Nice To Have Skills

Experience in semiconductorsProject managementAnalytical skillsTeam collaborationAdaptability

Tools Knowledge Requried

CRM SoftwareDatabase ManagementTicketing System

Job Keywords

Service EngineerTechnical SupportCustomer RelationsSemiconductorHybrid Work

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