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Service Engineer
Microsoft
Posted
3 weeks ago

Hyderabad, Telangana, India

Remote

INR 60K

Full Time

Job Categories

Engineering Support IT Services Software

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Sema Summary

Microsoft is looking for a Service Engineer in Hyderabad, Telangana, India. The role requires an individual who can provide technical support and maintain service quality. The ideal candidate should have strong problem-solving skills and a background in IT services. This position is hybrid and offers full-time employment. The estimated salary is INR 60,000 per month.

About Company

Microsoft is a global technology company leading in software, services, devices, and solutions that help people and businesses realize their full potential.

Core Requirements

Bachelor's degree in IT or related field
Strong troubleshooting skills
Experience in customer support
Knowledge of software applications
Ability to work in a hybrid model

Responsibilities

Provide technical support to clients
Maintain service quality standards
Diagnose and resolve technical issues
Collaborate with team members
Train users on software tools
Prepare documentation for service requests
Monitor service performance metrics

Must Have skills

Problem-solvingTechnical supportIT servicesCustomer serviceCommunication

Nice To Have Skills

Software developmentCloud technologiesNetwork configurationProject managementData analysis

Tools Knowledge Requried

CRM softwareTicketing systemRemote access toolsMicrosoft OfficeDatabase management

Job Keywords

Service EngineerTechnical SupportIT ServicesCustomer SupportHybrid Work

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