Service Desk Agent
ActionLabs IT Services Phils. Corp
Posted
4 weeks ago
Quezon City
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Service Desk Agent will provide technical support and assistance to clients in Quezon City. The role requires providing timely responses to user inquiries and troubleshooting technical issues. Ideal candidates are expected to have a customer service orientation and problem-solving skills. This is a full-time position that may require on-site presence. Benefits are currently unspecified.
About Company
ActionLabs IT Services Phils. Corp specializes in providing IT support services and technical solutions to businesses.
Core Requirements
- High school diploma or equivalent
- Basic knowledge of IT support
- Strong communication skills
- Ability to work on-site
- Customer service experience
Responsibilities
- Respond to customer inquiries
- Troubleshoot technical issues
- Provide on-site support
- Document support requests
- Maintain communication with users
- Assist in system updates
- Participate in team meetings
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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