Service Delivery Specialist
NTT DATA, Inc.
Posted
2 days ago
Singapore, Singapore
Remote
SGD 5K
Mid Level
Full Time
Sema Summary
As a Service Delivery Governance Specialist at NTT DATA, you will be responsible for ensuring the effective governance and delivery of IT services. The role demands a strong focus on stakeholder management and compliance with service level agreements. You should be comfortable within a hybrid working environment, collaborating with teams remotely and onsite. The ideal candidate will have mid-level experience in service management with a focus on governance. No specified benefits were mentioned.
About Company
NTT DATA, Inc. is a global IT service provider headquartered in Japan, offering a variety of solutions including consulting, application services, and systems integration, tailored for different industries.
Core Requirements
- Bachelor's degree in relevant field
- 3 years of service delivery experience
- Strong communication skills
- Experience in stakeholder management
- Knowledge of ITIL framework
Responsibilities
- Manage service delivery governance processes.
- Coordinate between service teams and stakeholders.
- Ensure compliance with SLAs.
- Identify and mitigate delivery risks.
- Conduct regular service reviews.
- Support continuous improvement initiatives.
- Prepare and present delivery performance reports.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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