Service Delivery Specialist
Xerox Philippines
Posted
2 days ago
Metro Cebu
Onsite
PHP 40K
Mid Level
Full Time
Sema Summary
The Service Delivery Specialist at Xerox Philippines is responsible for managing service delivery tasks, ensuring client satisfaction, and supporting operational processes. This role requires a mid-level professional capable of coordinating multiple activities and handling service-related inquiries in the Metro Cebu area. It is a full-time, on-site position aimed at maintaining high-quality service standards. The ideal candidate should possess strong communication skills and be adept in service delivery management.
About Company
Xerox Philippines is part of the global Xerox Corporation, known for its innovations in printing and document management solutions. The company emphasizes quality service delivery and customer satisfaction.
Core Requirements
- Bachelor's degree in relevant field
- Experience in service delivery roles
- Strong communication skills
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Manage service delivery processes
- Ensure customer satisfaction
- Coordinate with internal teams
- Resolve service-related issues
- Maintain service documentation
- Monitor service performance metrics
- Provide support for operational initiatives
Must Have skills
Nice To Have Skills
Job Keywords
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