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Service Delivery Manager
Sciente
Posted
2 weeks ago

Singapore, Singapore

Onsite

SGD 8K

Mid Level

Full Time

Job Categories

Management Service Delivery Operations Technology

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Sema Summary

The role of Service Delivery Manager at Sciente involves overseeing the delivery of services to clients, ensuring operational efficiency, and managing project timelines. Candidates should have experience in service delivery management and a strong understanding of client relations. The position is based in Singapore and offers a full-time opportunity. Strong organizational skills and the ability to manage teams effectively are essential.

About Company

Sciente is a recruitment firm that specializes in connecting top talent with leading companies in Singapore, focusing on technology and operations.

Core Requirements

Bachelor's degree in management or related field
Experience in service delivery management
Strong client communication skills
Team management experience
Knowledge of operational processes

Responsibilities

Oversee service delivery processes
Ensure client satisfaction and communication
Manage project timelines and resources
Coordinate with teams to meet delivery objectives
Prepare reports on service performance
Identify areas for process improvement
Engage in stakeholder management

Must Have skills

Project managementClient relationsTeam leadershipOperational efficiencyCommunication

Nice To Have Skills

Agile methodologyProblem-solvingAnalytical skillsTime managementBudgeting

Tools Knowledge Requried

Microsoft OfficeProject management softwareCommunication tools

Job Keywords

Service DeliveryManagerProject ManagementClient RelationsOperations

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