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Service Delivery Manager
ABB
Posted
4 weeks ago

Bengaluru East, Karnataka, India

Onsite

INR 80K

Mid Level

Full Time

Job Categories

Management Services Integration Project Delivery

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Sema Summary

The Service Delivery Manager at ABB is responsible for overseeing the integration and delivery of services within a project context. This mid-level role requires strong management skills and experience in service delivery or related fields. Based in Bengaluru East, Karnataka, the position involves ensuring project objectives are met while maintaining high customer satisfaction levels. The role is full-time and offers a competitive salary.

About Company

ABB is a global leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact.

Core Requirements

Bachelor's degree in a relevant field
Experience in service delivery management
Strong project management skills
Excellent communication skills
Ability to work in a team

Responsibilities

Manage service delivery projects
Ensure adherence to service level agreements
Coordinate with cross-functional teams
Report on project status to stakeholders
Identify improvement opportunities
Help develop service delivery strategies
Mentor junior project staff

Must Have skills

Project managementService deliveryCommunicationTeam leadershipProblem-solving

Nice To Have Skills

Agile methodologiesRisk managementCustomer serviceData analysis

Tools Knowledge Requried

MS ProjectJIRASlackConfluence

Job Keywords

Service ManagementIntegrationProject DeliveryTeam CoordinationCustomer Satisfaction

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