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Service Delivery Leader
Computershare
Posted
4 weeks ago

Hyderabad, Telangana, India

Remote

INR 100K

Full Time

Job Categories

Management Service Delivery Lead Operations

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Sema Summary

The Service Delivery Leader at Computershare is responsible for managing and overseeing the complete delivery of services in a hybrid work setting. The role emphasizes leadership and operational excellence to ensure effective service outcomes. Candidates should demonstrate strong management skills and be capable of navigating complex service landscapes. The position is based in Hyderabad, India, and offers a competitive salary reflecting local standards, estimated at INR100000 per month. Full-time employment with hybrid working arrangements is available.

About Company

Computershare is a global leader in financial services, providing reliable and innovative solutions for managing stakeholder communications, securities, and investor services.

Core Requirements

Bachelor's degree in relevant field
Proven experience in service delivery
Strong leadership and management abilities
Excellent communication skills
Ability to work in a hybrid environment

Responsibilities

Manage service delivery processes
Lead and motivate a service delivery team
Ensure high-quality service standards
Oversee operational performance metrics
Liaise with clients and stakeholders
Implement improvements to service delivery
Facilitate communication across departments

Must Have skills

LeadershipService ManagementCommunicationOperational ExcellenceProblem Solving

Nice To Have Skills

Project ManagementData AnalysisCustomer Relationship ManagementAdaptabilityTeam Building

Tools Knowledge Requried

Microsoft OfficeCRM SoftwareProject Management ToolsData Analytics Tools

Job Keywords

service deliverymanagementleadershiphybrid workoperations

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