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RCBC

Service Associate

RCBC

Posted

3 weeks ago

Pasig, National Capital Region, Philippines

Onsite

PHP 30K

Full Time

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Sema Summary

RCBC is looking for a Service Associate to provide excellent customer service in Pasig, Philippines. The role involves assisting customers with their banking needs, addressing inquiries, and providing support. Ideal candidates should have strong interpersonal skills and the ability to work on-site full-time. Although specific years of experience are not detailed, candidates should be prepared to engage with clients effectively.

About Company

RCBC is a financial institution focused on delivering reliable banking services and solutions to its customers.

Core Requirements

  • High school diploma or equivalent
  • Strong customer service skills
  • Ability to communicate effectively
  • Teamwork and collaboration abilities
  • Basic knowledge of banking processes

Responsibilities

  • Assist customers with inquiries and requests
  • Provide information about banking products
  • Resolve customer complaints effectively
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service
  • Follow company policies and procedures
  • Educate customers on financial services offered

Must Have skills

Customer serviceCommunicationProblem-solvingTeamworkAttention to detail

Nice To Have Skills

Sales skillsFinancial knowledgeAdaptabilityMultilingual abilitiesOrganizational skills

Job Keywords

customer servicebankingfinancial servicessalessupport

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