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RCBC

Service Associate

RCBC

Posted

last month

Pasig City

Onsite

PHP 25K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Associate provides timely and accurate over-the-counter services in a business center. This role ensures compliance with regulations and delivers excellent customer service.

About Company

Rizal Commercial Banking Corporation (RCBC) is a leading private bank in the Philippines, known for its extensive financial services and dedication to community development.

Core Requirements

  • Graduate of any 4-year course
  • Capable of efficient decision-making
  • Ability to engage empathetically with clients
  • Concern for order, quality, and accuracy
  • Fresh graduates are welcome to apply

Responsibilities

  • Provide over-the-counter banking services
  • Ensure compliance with internal policies and regulations
  • Recognize and eliminate risk areas
  • Support branch objectives through customer service
  • Maintain service standards in efficiency and accuracy
  • Assist in process improvements within the branch
  • Manage administrative functions effectively

Must Have skills

Customer service skillsTime managementDecision-makingMonitoring skillsCommunication skillsCompassion and empathy

Job Keywords

BankingCustomer ServiceFinanceComplianceRisk Management

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