Service Associate
RCBC
Posted
3 weeks ago
Makati
Onsite
PHP 25K
Full Time
Sema Summary
As a Service Associate at RCBC, you will be responsible for delivering exceptional customer service in a banking environment. Your role will involve assisting customers with their banking needs, addressing queries, and ensuring a high level of satisfaction. Successful candidates should possess strong communication skills and a customer-oriented attitude. This is a full-time position based in Makati, Philippines.
About Company
RCBC is a leading bank in the Philippines that offers a variety of financial services, including retail, corporate, and investment banking. The bank is committed to excellent customer service and innovative financial solutions.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Attention to detail
Responsibilities
- Assist customers with banking transactions
- Address customer inquiries promptly
- Provide information on banking products
- Ensure customer satisfaction
- Resolve issues and complaints
- Maintain customer records accurately
- Collaborate with team members for service improvement
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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