Service Associate
RCBC
Posted
3 weeks ago
Cebu, Central Visayas
Onsite
PHP 30K
Full Time
Sema Summary
The Service Associate position at RCBC involves providing quality customer service and support to clients. Responsibilities include assisting with customer inquiries, processing transactions, and maintaining service standards. The ideal candidate should possess strong communication skills and a customer-focused attitude. The role is based in Cebu and requires a full-time commitment. Employees can expect a competitive salary and potential growth opportunities within the organization.
About Company
RCBC is a financial institution dedicated to providing exceptional banking services and customer care. The company fosters a supportive environment that values employee and customer satisfaction.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience
- Attention to detail
- Problem-solving abilities
Responsibilities
- Assist customers with inquiries and service requests
- Process transactions accurately and efficiently
- Maintain knowledge of products and services
- Address and resolve customer complaints
- Support team objectives and performance goals
- Ensure compliance with company policies
- Participate in training and development programs
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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