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UOB

Service Assistant

UOB

Posted

2 weeks ago

Jakarta, Indonesia

Remote

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Assistant role at UOB in Jakarta involves supporting customer needs and managing service-related inquiries effectively. As a junior position, it requires individuals who excel in communication and customer service. This full-time role offers opportunities for hybrid work arrangements. Candidates should be prepared to engage with a diverse clientele and participate in team-oriented objectives. Additionally, the salary is competitive for the region.

About Company

UOB is a leading bank in Southeast Asia, dedicated to providing excellent customer service and innovative financial solutions.

Core Requirements

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Basic finance knowledge

Responsibilities

  • Assist customers with inquiries
  • Handle service requests promptly
  • Support daily operations
  • Maintain customer records
  • Coordinate with team members
  • Provide feedback for service improvement
  • Participate in training sessions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkBasic Finance

Nice To Have Skills

MultilingualTime ManagementAdaptabilityData EntryConflict Resolution

Job Keywords

customer supportservice assistantclient relationsUOBfinance

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