Search for Jobs

Service Assistant
UOB
Posted
2 weeks ago

Pontianak, West Kalimantan

Remote

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Banking Service Finance

Match

Skills

Experience

Industry

Sema Summary

The Service Assistant (Teller) position at UOB involves providing exceptional customer service and support in the banking sector. Candidates should be comfortable interacting with customers, handling transactions, and resolving inquiries. This is a full-time role suitable for junior-level individuals with a focus on customer care. The position is hybrid, allowing for both in-person and remote work. UOB emphasizes a collaborative work environment that supports employee growth.

About Company

UOB is a leading bank in Asia, committed to providing a range of financial services and products. The bank focuses on improving customer experience and maintaining a strong presence in multiple countries.

Core Requirements

High school diploma or equivalent
Excellent communication skills
Customer service experience
Attention to detail
Ability to work in a team

Responsibilities

Assist customers with banking transactions
Provide product information and advice
Handle cash and process payments
Resolve customer inquiries and complaints
Maintain accurate records of transactions
Collaborate with team members to enhance service quality
Ensure compliance with banking regulations

Must Have skills

CommunicationCustomer serviceAttention to detailCash handlingProblem-solving

Nice To Have Skills

Banking knowledgeTeamworkAdaptabilityTime managementConflict resolution

Tools Knowledge Requried

Banking softwareCRM systemsData entry toolsCommunication platformsMicrosoft Office

Job Keywords

tellercustomer servicebankingfinancial servicescash handling

Similar Jobs