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Semesteria

Service Agent

Semesteria

Posted

3 weeks ago

Lembang, West Java

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Agent role involves providing on-site customer support in Lembang, West Java. Candidates should be prepared to engage with customers, resolve issues promptly, and maintain high service standards. This position is categorized as full-time and is suitable for junior-level professionals. The company offers competitive compensation in the local currency. Ideal candidates will have strong interpersonal skills and a commitment to customer satisfaction.

About Company

Semesteria is dedicated to delivering exceptional service solutions.

Core Requirements

  • High school diploma or equivalent
  • Effective communication skills
  • Basic problem-solving abilities
  • Customer service experience
  • Ability to work in a team

Responsibilities

  • Assist customers with inquiries
  • Resolve service-related issues
  • Maintain accurate records of interactions
  • Provide timely feedback to customers
  • Collaborate with team members
  • Ensure high levels of customer satisfaction
  • Participate in team training sessions

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkRecord-keeping

Nice To Have Skills

Time managementAdaptability

Job Keywords

customer supportservice agenton-site supportteam playerproblem solver

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