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Semesteria

Service Advisor

Semesteria

Posted

2 weeks ago

Penang

Onsite

MYR 3K

Junior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Advisor position in Penang focuses on providing excellent customer support and service. Candidates should have a good understanding of customer service processes and demonstrate communication skills in English and Cantonese. This is a contract role suitable for junior-level professionals. It offers a competitive salary, although specific salary details are not listed. The role is office-based and provides a platform for early-career growth.

About Company

Semesteria is committed to connecting talent with opportunities in the job market, focusing on a range of sectors including customer service.

Core Requirements

  • Proficiency in Cantonese and English
  • Customer service experience
  • Good communication skills
  • Problem-solving abilities
  • Teamwork experience

Responsibilities

  • Assist customers with inquiries
  • Provide solutions to service-related issues
  • Document customer interactions
  • Collaborate with team members to improve service quality
  • Maintain accurate customer records
  • Identify customer needs and recommend further services
  • Follow up on customer feedback

Must Have skills

CommunicationCustomer ServiceProblem-SolvingTeamworkAdaptability

Nice To Have Skills

Bilingual abilitiesSales SkillsTechnical KnowledgeTime ManagementConflict Resolution

Job Keywords

Customer SupportService AdvisorCantoneseContractCommunication

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