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WHS Motor Sdn Bhd

Service Advisor

WHS Motor Sdn Bhd

Posted

3 weeks ago

Banting, Selangor, Malaysia

Onsite

MYR 4K

Full Time

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Sema

Sema Summary

The Service Advisor position at WHS Motor Sdn Bhd involves interacting with customers to understand their automotive service needs, providing recommendations, and scheduling appointments. The role requires excellent communication and customer service skills, along with a solid understanding of automotive products and services. Candidates are expected to handle inquiries and facilitate service processes efficiently. The job is located in Banting, Selangor, Malaysia, offering a full-time engagement with competitive salary.

About Company

WHS Motor Sdn Bhd specializes in automotive services and customer care, focusing on delivering quality service to enhance customer satisfaction.

Core Requirements

  • High school diploma
  • Experience in customer service
  • Knowledge of automotive services
  • Strong communication skills
  • Ability to work in a team

Responsibilities

  • Interact with customers regarding their service needs
  • Provide accurate service recommendations
  • Schedule service appointments
  • Manage customer inquiries efficiently
  • Document customer interactions
  • Coordinate with service technicians
  • Ensure a high level of customer satisfaction

Must Have skills

Customer serviceCommunicationOrganizational skillsAutomotive knowledgeProblem-solving

Nice To Have Skills

Sales skillsTeamworkBasic computer skills

Job Keywords

Service AdvisorCustomer SupportAutomotive ServiceSchedulingSales

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