Senior Voip Support Engineer
Talentgigs
Posted
2 weeks ago
Chennai, Tamil Nadu, India
Onsite
INR 60K
Senior Level
Full Time
Sema Summary
The Senior Voip Support Engineer role at Talentgigs involves providing expert technical support for VoIP systems and related technologies. Candidates should have experience in troubleshooting and optimizing VoIP infrastructure, along with strong problem-solving skills. This position is based on-site in Chennai, Tamil Nadu, India. Ideal candidates will have a robust technical background and the ability to engage with customers effectively. The job is a full-time opportunity for a senior-level professional.
About Company
Talentgigs specializes in connecting businesses with skilled professionals in various sectors, providing tailored hiring solutions and insights.
Core Requirements
- Bachelor's degree in IT or related field
- 5+ years of experience in VoIP support
- In-depth knowledge of VoIP protocols
- Customer support experience
- Strong troubleshooting skills
Responsibilities
- Provide technical support for VoIP systems
- Troubleshoot VoIP infrastructure issues
- Optimize network performance for VoIP
- Assist customers with technical inquiries
- Document support processes and solutions
- Collaborate with engineering teams on product improvements
- Train junior staff on VoIP technologies
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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