Senior Technical Support Engineer
Ping Identity
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 7K
Senior Level
Full Time
Sema Summary
The Senior Technical Support Engineer at Ping Identity will be responsible for providing advanced technical support to customers in Singapore. This role requires strong problem-solving skills and the ability to work in a fast-paced environment. Candidates should have a proven track record in technical support and a solid understanding of identity and access management solutions. A commitment to customer satisfaction and strong communication skills are essential. This is a full-time position with 11 applicants currently.
About Company
Ping Identity specializes in identity and access management, helping organizations securely connect their employees and customers.
Core Requirements
- Bachelor's degree in a relevant field
- 5+ years of technical support experience
- Strong problem-solving skills
- Experience with identity management
- Excellent communication skills
Responsibilities
- Provide technical support to customers
- Troubleshoot complex issues
- Collaborate with engineering teams
- Document and track support cases
- Educate customers on product features
- Conduct training sessions
- Assist in product testing and feedback
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Senior Mechanical Engineer
KBR, Inc.
Singapore, Singapore
Senior Mechanical Engineer
KBR, Inc.
Singapore
Senior Mechanical Engineer
10x Genomics
Singapore, Singapore
Senior Engineer
AUMOVIO
Singapore, Singapore
Senior Engineer
Singapore Health Services Pte Ltd
Singapore
Senior Engineer
Vanguard International Semiconductor Corporation
Singapore, Singapore
Senior Engineer
Moomoo SG
Singapore, Singapore
Senior Engineer
Micron Technology
Singapore
Senior Engineer
Shangri-La Group
Singapore, Singapore
Senior Engineer
Garena
Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.