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Visa

Senior Systems Support

Visa

Posted

2 weeks ago

Singapore, Singapore

Remote

SGD 6K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Systems Application Support role at Visa is focused on supporting and managing complex system applications. This position requires a deep understanding of systems support and troubleshooting, along with extensive experience in application maintenance. The role is based in Singapore and allows for hybrid work arrangements. Ideal candidates should have strong technical skills and experience overseeing IT projects while providing excellent communication support to users. Visa offers a dynamic work environment emphasizing innovation and technology.

About Company

Visa is a global leader in digital payments, facilitating fast, reliable, and secure transactions for consumers and businesses worldwide.

Core Requirements

  • Bachelor's degree in IT or related field
  • 5+ years of systems support experience
  • Expertise in application management
  • Strong problem-solving skills
  • Excellent communication abilities

Responsibilities

  • Maintain and support system applications
  • Troubleshoot technical issues reported by users
  • Collaborate with cross-functional teams
  • Implement system updates and enhancements
  • Provide training and support to end-users
  • Monitor system performance and security
  • Document technical processes and procedures

Must Have skills

Technical supportApplication managementTroubleshootingCommunicationProblem-solving

Nice To Have Skills

Project managementUser trainingSystems analysisTeam collaborationData analysis

Tools Knowledge Requried

JIRAServiceNowSQLLinuxWindows

Job Keywords

Systems SupportApplication ManagementTechnical TroubleshootingUser SupportIT Project Management

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