Senior Support Engineer
Blue Yonder
Posted
3 weeks ago
Bengaluru East, Karnataka, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
The Senior Support Engineer role at Blue Yonder in Bengaluru East focuses on providing technical support and troubleshooting to clients. The position requires a strong understanding of engineering principles, customer service skills, and relevant technical tools. Ideal candidates will have a mid-level experience in support roles and be comfortable working on-site. This role offers the opportunity to make a significant impact in a dynamic environment.
About Company
Blue Yonder is a technology company specializing in supply chain solutions, helping businesses optimize their operations through advanced data analytics and artificial intelligence.
Core Requirements
- Bachelor's degree
- 3+ years in support
- Technical troubleshooting
- Customer service skills
- Strong communication
Responsibilities
- Provide technical support to clients
- Troubleshoot software issues
- Collaborate with engineering teams
- Document support processes
- Train junior support staff
- Monitor system performance
- Maintain customer satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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