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Senior Specialist
Arçelik Hitachi Home Appliances
Posted
2 weeks ago

Sathon, Bangkok City, Thailand

Onsite

THB 50K

Senior Level

Full Time

Job Categories

Service Quality Management Support Engineering

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Skills

Experience

Industry

Sema Summary

The Senior Specialist position at Arçelik Hitachi Home Appliances focuses on field service and quality management. The role requires significant experience in service operations, ensuring high standards of quality for products. Candidates will work directly with customers, providing support and addressing any quality issues. Applicants should be prepared to tackle challenges in a fast-paced environment, demonstrating both technical and interpersonal skills. This is a full-time role based in Bangkok, Thailand.

About Company

Arçelik Hitachi Home Appliances is a leading manufacturer specializing in home appliance technologies, known for its commitment to quality and innovation.

Core Requirements

Bachelor's degree in engineering or related field
5+ years of experience in field service
Strong knowledge of quality management systems
Excellent communication skills
Problem-solving abilities

Responsibilities

Manage field service operations
Ensure product quality standards are met
Provide technical support to customers
Conduct site visits to assess performance issues
Collaborate with engineering and production teams
Train and mentor junior staff
Implement quality improvement initiatives

Must Have skills

Field service expertiseQuality assurance knowledgeTechnical troubleshootingCustomer serviceProject management

Nice To Have Skills

Data analysisTeam leadershipProcess optimization

Tools Knowledge Requried

CRM softwareQuality management systemsTechnical documentation tools

Job Keywords

Field ServiceQuality ManagementCustomer SupportTechnical SkillsEngineering

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