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Senior Solutions Engineer
Google
Posted
2 days ago

Bengaluru, Karnataka, India

Onsite

INR 80K

Senior Level

Full Time

Job Categories

Engineering Customer Solutions Software Tech

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Sema Summary

As a Senior Customer Solutions Engineer at Google, you will play a pivotal role in supporting customers with technical solutions and ensuring high levels of satisfaction. This position requires extensive knowledge of engineering principles and the ability to engage effectively with clients. Candidates should have significant experience in customer solutions engineering, along with a strong ability to communicate complex concepts clearly. This full-time position is based in Bengaluru and aims to enhance customer experience through innovative engineering solutions.

About Company

Google is a leading tech company known for its innovative solutions and commitment to customer satisfaction. The company develops a range of products and services that enhance user experience and foster community engagement.

Core Requirements

Bachelor's degree in Engineering
5+ years of customer solutions experience
Strong problem-solving skills
Excellent communication abilities
Experience with engineering tools and technologies

Responsibilities

Engage with customers to understand their technical needs
Provide tailored solutions using Google products
Collaborate with engineering teams to enhance product offerings
Help troubleshoot and resolve customer issues
Conduct product demonstrations for clients
Gather customer feedback to improve services
Mentor junior engineers in customer interactions

Must Have skills

Engineering principlesCustomer engagementProblem-solvingTechnical communicationTeam collaboration

Nice To Have Skills

Project managementLeadershipData analysisCloud solutionsSoftware development

Tools Knowledge Requried

Google CloudJiraSalesforceSlackConfluence

Job Keywords

customer solutionsengineeringtechnical supportBengalurufull-time

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