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Klaviyo

Senior Solution Engineer

Klaviyo

Posted

yesterday

Singapore

Remote

SGD 7K

Senior Level

Full Time

Match

Skills

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Sema

Sema Summary

As a Senior Solution Engineer at Klaviyo, you will work at the intersection of technology and business by providing exceptional support to our clients. This role involves utilizing your technical expertise to tailor solutions according to customer needs, enhancing their overall experience. You should be comfortable in a hybrid environment, working collaboratively with a team while contributing to individual client success. The ideal candidate will possess strong problem-solving skills and the ability to communicate effectively with stakeholders.

About Company

Klaviyo is a leading marketing automation platform focusing on email and SMS marketing tailored for e-commerce businesses. The company emphasizes data-driven strategies to help brands deliver personalized experiences to their customers.

Core Requirements

  • Bachelor's degree in a related field
  • 5+ years of experience in solution engineering
  • Strong technical background in software
  • Excellent communication skills
  • Experience in customer-facing roles

Responsibilities

  • Engage with clients to understand their needs
  • Develop tailored solutions based on requirements
  • Provide technical support during implementation
  • Collaborate with sales and product teams
  • Conduct product demonstrations for clients
  • Maintain customer relationships post-implementation
  • Continuously gather feedback to improve the product

Must Have skills

Technical proficiencyProblem-solvingCommunicationProject managementCustomer support

Nice To Have Skills

Sales experienceData analysisSoftware developmentPresentation skillsCRM tools

Tools Knowledge Requried

SalesforceSlackZoomJiraSQL

Job Keywords

Solution EngineerTechnical SupportCustomer SuccessHybrid WorkE-commerce

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