Senior Solution Engineer
Klaviyo
Posted
yesterday
Singapore
Remote
SGD 7K
Senior Level
Full Time
Sema Summary
As a Senior Solution Engineer at Klaviyo, you will work at the intersection of technology and business by providing exceptional support to our clients. This role involves utilizing your technical expertise to tailor solutions according to customer needs, enhancing their overall experience. You should be comfortable in a hybrid environment, working collaboratively with a team while contributing to individual client success. The ideal candidate will possess strong problem-solving skills and the ability to communicate effectively with stakeholders.
About Company
Klaviyo is a leading marketing automation platform focusing on email and SMS marketing tailored for e-commerce businesses. The company emphasizes data-driven strategies to help brands deliver personalized experiences to their customers.
Core Requirements
- Bachelor's degree in a related field
- 5+ years of experience in solution engineering
- Strong technical background in software
- Excellent communication skills
- Experience in customer-facing roles
Responsibilities
- Engage with clients to understand their needs
- Develop tailored solutions based on requirements
- Provide technical support during implementation
- Collaborate with sales and product teams
- Conduct product demonstrations for clients
- Maintain customer relationships post-implementation
- Continuously gather feedback to improve the product
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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