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Senior Solution Engineer
Freshworks
Posted
2 weeks ago

Chennai, Tamil Nadu, India

Onsite

INR 100K

Senior Level

Full Time

Job Categories

Engineering Sales Support Consulting Technical

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Sema Summary

The Senior Solution Engineer at Freshworks is a key role focused on driving technical solutions to meet client needs. This position will require extensive knowledge of Freshworks products and the ability to work closely with clients on-site in Chennai. Ideal candidates will possess strong problem-solving skills and expertise in both technical and sales-related tasks. Given the role's seniority, prior experience in solution engineering or related fields is crucial. The position is full-time and not remote.

About Company

Freshworks is a leading software company providing innovative CRM solutions to businesses, enhancing customer engagement and operational efficiency.

Core Requirements

Bachelor's degree in a relevant field
Experience in solution engineering
Strong communication skills
Ability to work independently and as part of a team
Customer-focused mindset

Responsibilities

Engage with clients to understand their requirements
Provide technical solutions tailored to client needs
Conduct product demonstrations
Collaborate with the sales team to drive business growth
Train clients on product functionalities
Assist in product development feedback
Maintain up-to-date knowledge of industry trends

Must Have skills

Solution engineeringTechnical knowledgeProblem-solvingClient engagementCommunication

Nice To Have Skills

Sales skillsProject managementCRM software expertiseTechnical writingTeam collaboration

Tools Knowledge Requried

CRM softwarePresentation toolsProject management software

Job Keywords

solution engineertechnical salesclient supportsoftware solutionsFreshworks

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